Privacy Policy

Valley School of Nursing Effective Date: October 14, 2026

1. Introduction and Commitment to Privacy

Valley School of Nursing (“the School,” “we,” “us,” or “our”) respects the privacy of individuals who visit our website, request information, communicate with us, enroll in educational programs, or otherwise interact with the School. We recognize the importance of protecting personal information entrusted to us. This Privacy Policy describes our practices concerning the collection, use, processing, disclosure, retention, and protection of personal information in connection with our educational programs, website, communications, marketing activities, and administrative operations. This Privacy Policy applies to our website and to personal information handled through other authorized School interactions, as described below. We are committed to handling personal information responsibly, maintaining appropriate safeguards, and complying with privacy and consumer-protection laws applicable to our operations.

2. Scope and Applicability

This Privacy Policy applies to personal information collected or processed through:

Our website, including contact and inquiry forms
Telephone calls, email correspondence, and other direct communications
Admissions, registration, and enrollment activities
Educational programs and administrative services
SMS/MMS text messaging and other communication programs
School announcements, informational campaigns, and marketing activities
Authorized service providers and administrative systems
Other lawful interactions with the School

Different activities may be subject to additional notices, enrollment agreements, program policies, or legally required authorizations. Those documents supplement this Privacy Policy where applicable. This Privacy Policy is a notice of information-handling practices. It does not independently replace consent or other authorization required for a particular activity.

3. Categories of Personal Information Collected

Depending on the nature of an individual’s interaction with the School, we may collect the following categories of information.

A. Identification and Contact Information

Name
Email address
Telephone and mobile phone numbers
Mailing or residential address
Other contact information provided to the School

B. Educational and Enrollment Information

Educational programs and courses of interest
Admissions and registration information
Enrollment records and related documentation
Class schedules and program participation information
Attendance or educational progress information, where applicable
Correspondence concerning educational programs
Information reasonably necessary to administer School services

C. Communications and Preferences

Website inquiry submissions
Questions, comments, and requests
Email and telephone correspondence
SMS/MMS communications
Communication preferences
Marketing authorizations and consent records
Records of requests for assistance
Unsubscribe and opt-out information

D. Financial and Transaction Information

Where applicable to School activities, we may collect or process information necessary for tuition administration, registration fees, payment processing, refunds, billing, and other authorized transactions. Payment information may be processed by financial institutions or authorized payment service providers. The information retained by the School depends on the transaction, payment method, and applicable recordkeeping requirements.

E. Website and Technical Information

When individuals use our website, technical information may be collected through server logs, security tools, cookies, analytics technologies, and similar mechanisms. This information may include:

Internet Protocol (IP) address
Device and browser information
Operating system
Approximate geographic location derived from technical information
Website referral source
Pages visited and navigation activity
Dates and times of website access
Cookie and technical identifiers
Website performance and diagnostic information
Security-related activity

F. Other Information

We may collect additional information voluntarily provided through authorized School interactions or reasonably necessary for educational, administrative, legal, or operational purposes.

4. Sources of Personal Information

Personal information may be obtained directly from individuals through website forms, telephone calls, emails, enrollment procedures, registration documents, and other authorized communications. Information may also be received from authorized service providers, administrative systems, payment processors, or other lawful sources in connection with legitimate School operations. The School may maintain and use information obtained through authorized interactions across its educational, administrative, and communication systems, subject to applicable privacy and consent requirements.

5. Purposes for Collecting and Using Information

Valley School of Nursing collects and uses personal information for legitimate educational, administrative, operational, communication, security, and marketing purposes. These purposes include:

Educational Services

Providing information about educational and training programs
Responding to course inquiries
Assisting with admissions and enrollment
Managing registration and class availability
Communicating program schedules and requirements
Administering educational services
Maintaining appropriate School records

Communications and Administrative Operations

Responding to inquiries and requests
Providing requested information and assistance
Communicating School announcements
Sending administrative notices and reminders
Managing tuition and payment-related matters
Maintaining operational records
Improving educational and administrative processes

Marketing and Promotional Activities

Announcing upcoming classes and educational programs
Providing information about enrollment opportunities
Distributing School newsletters and updates
Promoting educational events and training opportunities
Communicating relevant School services and promotional offers
Conducting lawful email, telephone, SMS/MMS, and other marketing activities

Website Operations and Security

Operating and maintaining the website
Evaluating website functionality and performance
Improving user experience
Protecting information systems
Detecting misuse or unauthorized activity
Troubleshooting technical problems

Legal and Business Purposes

Complying with applicable laws and regulations
Maintaining required records
Responding to lawful legal requests
Resolving disputes
Protecting the School’s rights, property, personnel, and operations

6. Website Inquiries and Use of Submitted Information

Individuals who submit information through the School’s website authorize the School to receive and process that information for purposes reasonably related to their inquiry and the School’s educational and administrative activities. Such information may be used to respond to requests, provide program information, communicate about admissions and enrollment, explain class schedules, and provide other School-related assistance. The School may also use contact information for lawful educational announcements, newsletters, promotional information, and other School-related communications, subject to applicable legal requirements and communication preferences. Where specific authorization is legally required for a communication method or marketing activity, the School will obtain the applicable authorization. The School may maintain website inquiry records, communication histories, and consent information for legitimate administrative, operational, and legal purposes.

7. Educational and Administrative Communications

The School may communicate with individuals regarding educational programs, class availability, admissions, enrollment, registration, tuition, schedules, administrative requirements, and other School-related matters. Communications may be delivered through email, telephone, postal mail, SMS/MMS, or other authorized channels, subject to applicable law. The School may use authorized communication service providers to facilitate these activities. Individuals may contact the School to update their communication preferences or request assistance.

8. Marketing and Promotional Communications

Valley School of Nursing may use contact information obtained through authorized School interactions to provide information about educational programs, upcoming classes, enrollment opportunities, training events, newsletters, promotional offerings, and other School-related activities. Marketing communications may be delivered through email, telephone, SMS/MMS, postal mail, or other lawful communication methods. The School will obtain appropriate authorization where required for regulated communications, including applicable promotional text messaging and automated telephone marketing. Individuals may withdraw marketing consent or update communication preferences through the applicable procedures described in this Privacy Policy. The School may maintain appropriate records of marketing preferences, authorizations, and opt-out requests.

9. Email Communications

The School may use email addresses for educational, administrative, informational, and promotional communications. Commercial marketing emails will be handled in accordance with applicable law, including the CAN-SPAM Act where applicable. Recipients of promotional emails may unsubscribe through the instructions provided in the message or by contacting the School. Valid unsubscribe requests will be honored within applicable legal deadlines. Unsubscribing from promotional emails does not necessarily prevent the School from delivering legitimate administrative, transactional, legally required, or otherwise permitted communications. The School may retain suppression records to respect unsubscribe preferences.

10. Telephone Communications

Telephone numbers may be used to respond to inquiries, provide requested information, assist with admissions and enrollment, and conduct other lawful School-related communications. Communications may be made by authorized School personnel or approved service providers acting on the School’s behalf. Where required by law, the School will obtain appropriate authorization before using regulated automated dialing systems, prerecorded messages, artificial-voice calls, or other covered telemarketing methods. The School will honor applicable consent withdrawals and legally valid do-not-call requests.

11. SMS and MMS Messaging Programs

Valley School of Nursing may operate SMS and MMS messaging programs for educational, informational, administrative, customer-care, enrollment-related, and promotional purposes. Depending on the messaging program and applicable authorization, messages may concern:

Available educational programs
Upcoming classes and training opportunities
Admissions and enrollment information
Registration opportunities and deadlines
Class schedules and administrative reminders
School announcements
Responses to inquiries
Educational events
Promotional offers and other School-related marketing communications

Messages may be transmitted by the School or through authorized messaging platforms acting on its behalf. Participation in recurring promotional text messaging programs is voluntary and subject to applicable consent requirements.

12. SMS Consent and Authorization

The School may obtain SMS/MMS consent through authorized website forms, written or electronic acknowledgments, messaging enrollment procedures, or other legally recognized authorization methods. Where required, the consent process will identify the School, the applicable messaging purposes, the recurring nature of communications, anticipated message frequency, potential carrier charges, and available opt-out and assistance procedures. Individuals who affirmatively enroll in an applicable messaging program authorize Valley School of Nursing to send messages consistent with the scope of that authorization. Consent to receive promotional text messages is not required as a condition of purchasing educational services, enrolling in a program, or submitting a general website inquiry. Where an SMS marketing checkbox is used on the website, it will be optional and unchecked by default. The School will maintain consent documentation as appropriate to the messaging program and applicable requirements. Records may include the telephone number, date and time of consent, authorization method, applicable consent disclosure, messaging program, and subsequent preference changes. Consent for one messaging purpose does not automatically extend to unrelated messaging programs or other organizations.

13. SMS Message Frequency and Carrier Charges

Message frequency varies depending on the applicable messaging program, educational activities, enrollment periods, School announcements, and individual communication preferences. General promotional communications are anticipated to average approximately 1–2 messages per month, although the frequency of authorized communications may vary. Message and data rates may apply. Charges depend on the recipient’s mobile carrier and wireless service plan. The School does not control carrier-imposed charges, network availability, or message delivery.

14. SMS Opt-Out and Assistance

Individuals may unsubscribe from an applicable School text messaging program by replying STOP to a message received through that program. For assistance, recipients may reply HELP or contact Valley School of Nursing at (818) 206-5254. The School will process valid consent withdrawal and opt-out requests in accordance with applicable law. A limited confirmation message may be sent following an opt-out request where permitted. The School may maintain suppression records to prevent further messages inconsistent with a valid opt-out request. Withdrawal from promotional messaging does not necessarily prevent communications independently permitted or required by law.

15. Protection of Mobile Information and SMS Consent Data

Valley School of Nursing does not sell, rent, or share mobile telephone numbers, SMS opt-in information, or text messaging consent records with third parties, affiliates, or lead generators for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. SMS authorization provided to Valley School of Nursing does not authorize unrelated organizations to contact individuals for their independent marketing campaigns. The School may use authorized messaging platforms, telecommunications providers, and technical service providers to process mobile information as necessary to deliver School-authorized communications, maintain messaging systems, document consent, and process opt-out requests. Such providers are not authorized by the School to use mobile information or SMS consent records for independent marketing purposes. These restrictions apply notwithstanding other general information-sharing provisions in this Privacy Policy.

16. Cookies and Similar Technologies

The School’s website may use cookies, server logs, analytics tools, and similar technologies to support website functionality, maintain security, improve performance, remember preferences, and understand visitor activity. These technologies may be used for essential website functions, technical diagnostics, security, analytics, and other website features implemented by the School. Visitors may manage or restrict certain cookies through browser settings. Disabling cookies may affect website functionality. Where applicable law requires additional notices, consent, or privacy choices regarding particular technologies, the School will provide the required controls.

17. Website Analytics and Tracking

The School may use third-party analytics and website performance services to evaluate website traffic, visitor interactions, and technical functionality. Such services may process technical information, including IP addresses, device characteristics, browser information, referring sources, and website activity. Third-party technologies integrated into the website may collect information directly and may be subject to their own privacy practices. The School will provide applicable disclosures and privacy choices where required by law.

18. California Do Not Track and Privacy Signals

Certain browsers provide Do Not Track settings or similar mechanisms intended to communicate privacy preferences. Because there is no universally accepted technical standard for all Do Not Track signals, the website may not respond to every such signal. Where legally required and applicable to the School’s data-processing activities, the School will honor recognized opt-out preference signals and provide appropriate privacy controls. Third-party services may collect information about website activities depending on the technologies implemented.

19. Third-Party Service Providers

The School may engage authorized service providers to support educational, administrative, communication, financial, technical, and website operations. Such providers may include website hosting companies, website maintenance and security services, form-processing platforms, email providers, SMS/MMS platforms, telecommunications providers, payment processors, analytics services, and administrative technology vendors. These providers may process information reasonably necessary to perform authorized services. The School seeks to limit service-provider access and use to legitimate operational purposes and applicable contractual or legal requirements. The School does not authorize service providers to use SMS opt-in information for independent marketing.

20. Sharing and Disclosure of Personal Information

The School may disclose personal information when reasonably necessary for legitimate School operations or when permitted or required by applicable law. Such disclosures may include:

Authorized educational and administrative services
Website hosting, maintenance, and technical support
Communication and messaging delivery
Payment processing and financial administration
Security and fraud prevention
Legal or regulatory compliance
Responses to lawful court orders, subpoenas, or legal proceedings
Protection of the School’s rights, property, and safety
Legitimate organizational transactions, subject to applicable safeguards

The School does not sell personal information collected through its website for monetary compensation. Any disclosure of mobile information or SMS consent records remains subject to the specific restrictions in Section 15. The School will provide additional disclosures and choices concerning other legally regulated data sharing where applicable.

21. Educational and Administrative Records

The School may maintain educational and administrative records reasonably necessary to support admissions, enrollment, program participation, School operations, and applicable recordkeeping obligations. Access to such records may be restricted to authorized personnel and service providers with a legitimate operational need. Certain records may be subject to additional legal protections, retention requirements, or access procedures. Where federal or state education-record laws apply to the School or particular records, those records will be handled in accordance with the applicable requirements. This Privacy Policy does not replace separate enrollment agreements or legally required educational records notices.

22. Sensitive Personal Information

Certain School activities may involve sensitive personal information, including identification documentation, financial information, or educational records requiring additional protection. The School will handle such information according to its nature, the purpose for which it was obtained, applicable law, and appropriate administrative and technical safeguards. Individuals should not submit highly sensitive information through general website contact forms unless directed to an appropriate authorized process. Sensitive personal information will not be used for unrelated purposes prohibited by applicable law.

23. Data Security

Valley School of Nursing recognizes the importance of maintaining reasonable safeguards for personal information. Depending on the systems and services involved, safeguards may include access controls, account authentication, secure website connections, software maintenance, technical security measures, administrative procedures, and restrictions on unauthorized access. The School seeks to limit access to personal information to authorized personnel and service providers with a legitimate need. Security measures may be reviewed and updated as appropriate to operational needs and applicable requirements. No website, database, electronic storage system, or internet transmission can be guaranteed completely secure.

24. Security Incidents and Data Breach Response

If the School becomes aware of a suspected or confirmed security incident involving personal information, it may investigate the circumstances, take appropriate corrective measures, and evaluate applicable legal notification obligations. Where notification is required by law, the School will provide the required notices in accordance with applicable requirements. The nature and timing of a response will depend on the information involved, the circumstances, and applicable legal obligations. The School may coordinate with authorized technical providers and professional advisors when addressing security incidents.

25. Data Retention and Record Management

The School retains personal information for periods reasonably necessary to fulfill legitimate educational, administrative, communication, operational, and legal purposes. Retention considerations may include:

The nature and purpose of the information
Educational and administrative recordkeeping needs
Applicable legal and regulatory requirements
Ongoing School operations
Communication preferences and consent records
Security and fraud prevention
Disputes, claims, and legal proceedings

Consent and suppression records may be retained as reasonably necessary to demonstrate authorization and respect communication preferences. When information is no longer reasonably necessary, the School may delete, anonymize, securely dispose of, or otherwise manage it according to applicable law and recordkeeping practices.

26. Individual Privacy Choices

Individuals may contact the School to request changes to their contact information, communication preferences, or qualifying personal information. Depending on applicable law and the nature of the information, requests may include access, correction, updating, deletion, or changes to marketing preferences. The School will evaluate requests in accordance with applicable legal requirements and legitimate educational, administrative, and recordkeeping obligations. Certain records may be retained where permitted or required by law.

27. California Privacy Rights

California residents may have additional rights under applicable California privacy laws. Where the California Consumer Privacy Act, as amended, or other relevant privacy laws apply to the School, the School will provide the rights, disclosures, and procedures required by those laws. Depending on applicable legal requirements, such rights may include access to certain personal information, correction, deletion, information about data practices, and legally available choices concerning the sale or sharing of information. The School will not unlawfully discriminate against individuals for exercising legally protected privacy rights. The applicability of particular California privacy rights depends on the relevant statute, the School’s activities, and any applicable exemptions. Individuals may contact the School using the information below to submit applicable privacy requests.

28. Verification and Processing of Requests

To protect personal information, the School may take reasonable steps to verify the identity and authority of individuals submitting privacy requests. Verification procedures may depend on the sensitivity of the information and the nature of the request. The School will respond to valid requests within applicable legal timeframes. Requests may be limited or denied where an applicable legal exception, educational recordkeeping requirement, security consideration, or other lawful basis permits.

29. Children’s Privacy and Minors

The School’s website is intended to provide information about educational and training programs and is not directed to children under 13. The School does not knowingly collect personal information online from children under 13 without appropriate authorization. If such information is collected in circumstances requiring corrective action, the School will take reasonable steps consistent with applicable law. Additional protections will be applied where required for information concerning minors.

30. External Websites and Services

The website may contain links to independent websites, educational resources, social media platforms, government resources, maps, or other external services. The School does not control the content, availability, security, or privacy practices of independent third-party websites. When individuals access such services, the privacy policies and terms of those services may apply. Visitors are encouraged to review applicable third-party policies before submitting information.

31. Accuracy and Updating of Information

Individuals are encouraged to provide accurate and current information when communicating with the School. The School may rely on information voluntarily submitted for legitimate educational, administrative, and communication purposes, subject to applicable legal requirements. Individuals may contact the School to request corrections or updates to qualifying information. Requests concerning educational, administrative, or legally required records may be subject to additional procedures.

32. Changes to This Privacy Policy

The School may update this Privacy Policy to reflect changes in educational operations, website functionality, administrative procedures, communication practices, technology, or applicable legal requirements. Revised versions will be posted on the website with an updated effective date. Where additional notice or consent is legally required for a material change in information practices, the School will provide such notice or obtain the required authorization.

33. Contact Information

Questions regarding this Privacy Policy, personal information, communication preferences, privacy rights, or messaging practices may be directed to:

Valley School of Nursing
17400 Vanowen Street
Lake Balboa, CA 91406

Telephone: (818) 206-5254

Email: info@valleyschoolofnursing.com

Website: https://valleyschoolofnursing.com/

For assistance with an applicable SMS messaging program, reply HELP.

To unsubscribe from an applicable SMS messaging program, reply STOP.

For additional information regarding website use and School communications, please review our Terms & Conditions.

Effective Date: October 14, 2026